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Privacy and data protection

All matters relating to data protection are very close to our hearts, which is why you will find information on your personal data protection below.

General

This data protection declaration informs users about the type, scope and purpose of the collection and use of personal data by Hotel Basel on this website. What data is automatically stored by our hoster? The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. The access data includes:
  • name of the website accessed
  • date and time of access
  • amount of data transferred
  • message about successful retrieval
  • browser type and version, as well as the user's operating system
  • referrer URL (the URL referring to our website, e.g. Google search)-
  • IP address and the requesting provider.

The provider uses the log data only for statistical evaluations for the purpose of the operation, security and optimisation of the offer. However, the provider reserves the right to check the log data retrospectively if there is a justified suspicion of unlawful use on the basis of concrete indications.

Handling of personal data

Personal data is information that can be used to identify a person, i.e. information that can be traced back to a person. This includes the name, email address or telephone number. But also data about preferences, hobbies, memberships or which websites have been viewed by someone count as personal data. Personal data is only collected, used and passed on by the provider if this is permitted by law or if the user consents to the collection of the data.

Protection of your personal data

We have taken technical and organisational security measures to protect your personal data from loss, destruction, manipulation and unauthorised access. Our security measures are continuously revised and optimised in line with technological developments. When you use a service on our website, your personal data is transmitted to us. To prevent this data from falling into the wrong hands, we encrypt it using the SSL procedure (SecureSocket-Layer). The SSL procedure is currently the most common and safest data transmission procedure on the Internet.

Function of the SSL procedure

The SSL (Secure Socket Layer) procedure protects data that a customer sends to a company's server via the Internet. SSL provides a threefold protection:
  • Your input to be transmitted is encrypted.
  • It is ensured that the form is only sent back to the server from which it was opened.
  • It is checked whether the data reaches its respective recipient completely and unchanged

SSL is always used when you see a small (usually green) lock on your screen either at the bottom left in the status bar of your browser or next to the URL line in the upper part of the browser.

What is stored when we contact you?

When contacting us via our contact form, the user's details are stored for the purpose of processing the enquiry and in the event that follow-up questions arise. We do not pass on this data without your consent.

What is the newsletter data used for?

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data will be collected. We use this data exclusively for sending the requested information and do not pass it on to third parties. You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time.

Integration of third-party services and content

It may happen that third-party content, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites are integrated within this online offer. This always requires that the providers of thisThis always requires that the providers of this content (hereinafter referred to as "third-party providers") are aware of the IP address of the user. Without the IP address, they could not send the content to the browser of the respective user. The IP address is therefore necessary for the display of this content. We endeavour to only use content whose respective providers only use the IP address to deliver the content. However, we have no influence on whether the third-party providers store the IP address, e.g. for statistical purposes. Insofar as this is known to us, we inform the users about this.

Use of social plugins from Facebook

We use social plugins from facebook.com, operated by Facebook Inc. on our website. The plugins can be recognised by the Facebook logo or the addition "Facebook Social Plugin". The exchange of data explicitly does not take place when the user clicks on the Like button, but already through the code delivered by Facebook to Hotel Basel. This data cannot be viewed or changed by the site operator in bundled form. Details on the handling of your personal data by Facebook can be found in Facebook's privacy policy: www.facebook.com/policy.php.

Dealing with cookies and storing them on your computer

In order to make your visit to our website more attractive and to enable the use of certain functions, this website uses so-called cookies on various pages. These are small text files that are stored on your end device (e.g. mobile phone, tablet, PC). Some of the cookies used are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your terminal device and make it possible to recognise your browser the next time you visit (so-called persistent cookies such as the storage of your login data on request). You can set your browser so that you are informed when cookies are set and can decide yourself whether to accept them or generally exclude their acceptance. We hereby inform you that the functionality and user comfort may be limited without cookies. You can find more information here: https://www.allaboutcookies.org/manage-cookies/

Use of Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses cookies. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Use of web fonts

External fonts, Google Fonts, are used on these Internet pages. Google Fonts is a service of Google Inc. ("Google"). These web fonts are integrated by means of a server call, usually a Google server in the USA. This transmits to the server which of our Internet pages you have visited. The IP address of the browser of the end device of the visitor to these Internet pages is also stored by Google. You can find more detailed information in Google's data protection information, which you can access herewhich you can access here:www.google.com/fonts#AboutPlace:aboutwww.google.com/policies/privacy/

Use of data for a specific purpose

We observe the principle of purpose-related data use and collect, process and store your personal data only for the purposes for which you have provided it to us. Your personal data will not be passed on to third parties without your express consent, unless this is necessary for the provision of the service or the execution of the contract. Your data will also only be passed on to state institutions and authorities entitled to receive information within the scope of the statutory duty to provide information or if we are obliged to provide information by a court decision. Internal company data protection is also very important to us. Our employees and the service companies commissioned by us have been obliged by us to maintain confidentiality and to comply with the provisions of data protection law.

Right of information and revocation

You can obtain information about the data we have stored about you free of charge at any time without having to give a reason. You can have your data collected by us blocked, corrected or deleted at any time and object to anonymised or pseudonymised data collection and storage for the purpose of optimising our website. You can also revoke your consent to the collection and use of your data at any time without giving reasons. To do so, please contact reception@hotelbasel.ch. We will be happy to answer any further questions you may have about our information on data protection and the processing of your personal data. Please note that data protection regulations and data protection practices, e.g. at Google, can change constantly. It is therefore advisable and necessary to keep up to date with changes in the legal provisions and the practices of companies, e.g. Google.

Still questions or unsure?

Your trust is important to us. Therefore, we would like to be at your disposal regarding the processing of your personal data. If you have any questions that this privacy policy could not answer, please contact us via email at: reception@hotel-basel.ch.

etracker
The provider of this website uses the services of etracker GmbH, Hamburg, Germany (www.etracker.com) to analyse usage data. We do not use cookies for web analysis by default. If we use analysis and optimisation cookies, we will obtain your explicit consent separately in advance. If this is the case and you agree, cookies are used to enable a statistical range analysis of this website, a measurement of the success of our online marketing measures and test procedures, e.g. to test and optimise different versions of our online offer or its components. Cookies are small text files that are stored by the Internet browser on the user's device. etracker cookies do not contain any information that could identify a user.

The data generated by etracker on behalf of the provider of this website is processed and stored by etracker solely in Germany by commission of the provider of this website and is thus subject tothe strict German and European data protection laws and standards. In this regard, etracker was independently checked, certified and awarded with theePrivacyseal data protection seal of approval.

The data processing is based on Art. 6 Section 1 lit f (legitimate interest) of the General Data Protection Regulation (GDPR). Our legitimate interest is the optimisation of our online offer and our website. As the privacy of our visitors is very important to us, the data that may possibly allow a reference to an individual person, such as IP address, registration or device IDs, will be anonymised or pseudonymised as soon as possible. etracker does not use the data for any other purpose, combine it with other data or pass it on to third parties.

You can object to the outlined data processing at any time. Your objection has no disadvantageous consequences.


Further information on data protection with etracker can be found here.